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District Standard Complaint Resolution Procedures

August 22, 2023

 

District Standard Complaint Resolution Procedures

 

Santa Fe Trail USD 434 School District operates under the Title I federal guidelines for all programs administered by the Department of Elementary and Secondary Education under the Elementary and Secondary Education Act (ESEA) of 1965 as amended by the Every Student Succeeds Act (ESSA) of 2015 (Public Law 114-95). 

 

This act requires states to adopt written procedures for the receipt and resolution of complaints alleging violations of law in the administration of the federal programs (Title I.A, Title I.C, Title I.D, Title II.A, Title III, Title IV.A, Title V.B). 

 

A complaint is a formal allegation that a specific federal or state law or regulation has been violated, misapplied, or misinterpreted by school district personnel or by Department of Education personnel. 

 

Any parent or guardian, surrogate parent, teacher, administrator, school board member, or other person directly involved with an activity, program, or project operated under the general supervision of the Department of Elementary and Secondary Education may file a complaint. 

 

The complaint will be addressed and resolved in accordance with the complaint procedures. 

 

  1. Please speak with your child’s teacher. Have a conversation with the teacher regarding the issue and/or concern. 

  2. Please speak with the school principal or assistant principal if the issue has not been resolved and/or continues. 

  3. Contact the Superintendent’s Office if the matter was not satisfactorily resolved. 

  4. Contact the Board of Education if you continue to have concerns. 

  5. Contact the Kansas State Board of Education to appeal the final decision from the school Board of Education. 

 

If there is not evidence that the parties have attempted in good faith to resolve the complaint at the local level, the Kansas State Department of Education may require the parties to do so and may provide technical assistance to facilitate such resolution. 

 

Any persons directly affected by the actions of the Kansas State Department of Education may file a similarly written complaint if they believe state or federal laws or regulations have been violated, misapplied, or misinterpreted by the Department itself

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Santa Fe Trail USD 434104 S. BurlingameScranton, KS  665371-800-836-9525
FX: 785-783-4267
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